In Part 1, I addressed the successes of the email marketplace while (hopefully) casting a light on the crucial need for people smarts and subject matter expertise to make your email program head toward the next level. I used the Obama email program success to prove that technology didn't drive hundreds of millions of donations, but smart and crafty people spending a great deal of time and energy on every last detail did. So what do you need to do to be successful and what is the difference between smart email marketing and decent email marketing?...
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