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Travelers Fly High With Social Seating Solution

February 18, 2013
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Flying alone is always the luck of the draw. Sometimes you get the person of your dreams sitting next to you (my cousin met his wife on a plane!) and sometimes you get that guy, yes that one, that makes you want to put your headphones in, close your eyes and pretend that he's not there . Except that his snoring is so loud that it's hard to masquerade his existence.

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Twitter Will Decide the Value of Your Tweets
February 15, 2013 From Mashable
Twitter is about to start attaching value ratings to users’ tweets. The value judgements will be assigned to the public metadata of tweeters’ posts, and used by Twitter's streaming API to help developers more selectively curate massive amounts of status updates. Designations of "none," "low" and "medium" will most likely debut on Feb. 20, according to a post by developer advocate Arne Roomann-Kurrik on the Twitter developers’ blog. A "high" value option will be rolled out sometime after the initial batch.
 
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Customer Service on Facebook: 4 Tips to Make it Great
February 15, 2013 From Social Media Today
We've had enough experience with social media now to realize how effective it is as a customer service tool. Even my mom now knows that if she's unhappy with the customer service she receives over the phone or via email, her next move will always be to take to Facebook to ensure she gets optimum attention.
 

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