Connect
Follow us on
Advertisement
 

6 Best Practices for Holiday Email Campaign Success

September 2, 2010 By Melissa Campanelli
1
Get the Flash Player to see this rotator.
 

August may be the busiest month of the year for email marketers because it's usually when they begin planning their holiday email campaigns. How much should they increase their email volume? Which days should they send their holiday messages? How can they stand out in their customers’ inboxes?

To help email marketers with these decisions, San Bruno, Calif.-based email marketing agency Responsys recently published its Retail Email Guide to the Holiday Season 2010, which tracked 5,250 emails from 100 top online retailers during the fourth quarter of 2009 via the Retail Email Blog.

The following are six best practices outlined in the report, designed to help retailers and other B-to-C email marketers have a successful holiday season this year:

1. Review last year's holiday campaigns. In preparing for the holiday email season to come, thoroughly examine what happened during your 2009 holiday email season. Ask yourself the following:

  • Which of my email campaigns generated the highest conversions? On what days were they sent? What were the emails about and what were the subject lines? 
  • Which campaigns generated the lowest conversions? On what days were they sent? What were the emails about and what were the subject lines? 
  • Which segmentation tactics were most successful? 
  • Which campaigns were forwarded and shared the most? What about those campaigns made them so viral?  
  • Which campaigns generated the highest unsubscribe rates? The highest spam complaints? Why was that? 
  • Did you have to send any apology emails? If so, why? Have steps been taken to fix the problems?

“This is important because when it comes to email campaigns, most marketers look to turn outward first — checking out what the competition has to offer — as opposed to looking inward at their own data to learn what it's telling them about their campaigns," says Chad White, research director at Responsys and author of the report.

2. Start Christmas campaigns early. On average, retailers began their 2009 holiday campaigns 67 days before Christmas (Oct. 19), according to the report. This is on par with the 2008 holiday season, but it's nine days earlier than the 2007 holiday season. Last year's soft economy and the precedent set in the 2008 holiday season was likely behind the earlier start. With a slowly recovering economy, retailers may begin their holiday campaigns a bit later this year, the report says.

 

Companies Mentioned:

1

SPONSORED CONTENT

MORE ON EMAIL MARKETING >>

FROM THE BOOKSTORE

PDF FORMAT

<i>"Despite news to the contrary — especially from the social media space — reports of the death of email are greatly exaggerated. In fact, as your inboxes most likely show, email is growing and becoming even more sophisticated."</i> -- from <i>The Ultimate Guide to Email Marketing</i> 

It's true. Email marketing is still going strong, and continues to be one of the most important factors in any marketing campaign. 

From the first six months of 2010 to the first six months of 2011 alone, there was a nearly 21 percent increase in email volume! The average number of emails received per day in the first six months of 2010 was 472, and during the first six months of 2011, the daily average increased to 571. Marketers are having success with their email campaigns and using it more and more.

That being the case, your email marketing campaign needs all the attention it can get, and knowing what works and what doesn't is the best way to start. That's where "The Ultimate Guide to Email Marketing" comes in. 

The Guide is brought to you by the email marketing experts at DMIQ and their extensive research into one of the largest email campaign archives in the industry. On top of latest trends, it features 19 best practice chapters from today's email marketing thought leaders. You will learn how to create a relevant email program to nurture leads and drive sales, how to best use call-to-action visuals in your emails, and how to use social email to improve marketing effectiveness.

You’ll also learn:

•	Email Marketing Trends in 2011
•	Best Practices in Writing Subject Lines
•	The Strategy (and Tricks) for Improving Open Rate and Response
•	6 Tests to Improve Email Program Results
•	5 Best Practices for the Gangbusting Email Campaign
•	Best Practices for Improving Email Performance
•	6 Ways to Make Your Emails Mobile-Ready
•	Email Branding — The 16 Most Effective Strategies
•	11 Best Creative Practices for B-to-B Email Marketing
•	The Keys to Developing a Successful E-newsletter
•	How to Determine Your Customers’ Email Content Tolerance
•	How Email Marketers Can Optimize the Social Media Opportunity
•	…Just to name a few!

This comprehensive report also offers three in-depth case studies, so you can see practical examples of how these methods worked for real-life businesses. "The Ultimate Guide to Email Marketing" is an essential tool for any business that ever sends an email. 

<b><u>100% Money-Back Guarantee</b></u>

Your order is risk-free. If you are not completely delighted with “The Ultimate Guide to Email Marketing,” notify us within 30 days for a complete credit or refund, no questions asked.

<u>About DirectMarketingIQ</u>
The Research Division of the Target Marketing Group, DirectMarketingIQ (www.directmarketingiq.com) is the go-to resource for direct marketers. Publishing books, special reports, case study stockpiles and how-to guides, it opens up a new world for those who seek more information, more ideas and more success stories in order to boost their own marketing efforts. DirectMarketingIQ has unparalleled access to direct marketing data - including the world's most complete library of direct mail as well as a growing library of promotional emails across hundreds of categories - and proudly produces content from the most experienced editors and practitioners in the industry.

Note: You must have Adobe Acrobat Reader in order to read The Ultimate Guide to Email Marketing, which is in PDF format. The Ultimate Guide to Email Marketing

PDF FORMAT "Despite news to the contrary — especially from the social media space — reports of the death of email are greatly exaggerated. In fact, as your inboxes most likely show, email is growing and becoming even more sophisticated." -- from The Ultimate Guide to Email Marketing It's true....

ORDER NOW

(PDF Format)

From David Ogilvy on down, the "experts" have claimed "humor doesn't work."  Boy, were they wrong.  

Author Stu Heinecke has been using cartoons to generate record-breaking campaigns for many of the world's biggest marketers -- and he shares his test-proven secrets for the first time ever in his new book.  

Drawing Attention takes you step by step, to explain how you can unleash the incredible power of cartoons in various missions in your life, from marketing, advertising and sales promotion to job search, social media, VIP contact campaigns and more. 

With forewords by New Yorker Cartoon Editor, Robert Mankoff, and Sandler Training President, Bruce Seidman.  Free "Stu Heinecke Dingbats" font with purchase. 

<b>Note: You must have Adobe Acrobat Reader in order to read Drawing Attention, which is in PDF format.</b> Drawing Attention

(PDF Format) From David Ogilvy on down, the "experts" have claimed "humor doesn't work." Boy, were they wrong. Author Stu Heinecke has been using cartoons to generate record-breaking campaigns for many of the world's biggest marketers -- and he shares his test-proven secrets for the first time ever in his...

ORDER NOW

 

COMMENTS

Click here to leave a comment...
Comment *
Most Recent Comments:
Website Designs UK - Posted on December 27, 2010
I just glanced down my inbox for an example of a subject line I would never click on. Found a bunch, but here is one: “You’ll be saying WOW every time with ShamWow” I don’t even have to open it.
Click here to view archived comments...
Archived Comments:
Website Designs UK - Posted on December 27, 2010
I just glanced down my inbox for an example of a subject line I would never click on. Found a bunch, but here is one: “You’ll be saying WOW every time with ShamWow” I don’t even have to open it.