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Four Top Tips to Increase Online Sales for the 2007 Holiday Season

November 29, 2007 By Eric J. Hansen
Retail sales figures for October were dismal, and many analysts are predicting a lackluster holiday sales season. In fact, a recent study from the National Retail Federation expects consumer spending to increase at half the pace it did a year ago, marking the slowest gain in five years due to the national housing slump, consumer credit concerns and worries about a potential recession.

With consumer confidence down, traditional retailers, as well as Web retailers, must make every effort to ensure a successful holiday sales season. While traditional retailers can attract customers by offering lower prices, Web retailers need to do much more to ensure that customers not only come to their sites but also stay and make purchases.

In short, Web retailers need to "tune up" their Web sites to optimize sales during the holiday season, and the best way to do this is with Web site optimization using A/B and multivariate testing.

Web site optimization using A/B and multivariate testing has been proven as one of the most effective and immediate methods to increase sales volume, improve conversion rates and boost lead generation efforts.

Many Web retailers tend to freeze their holiday marketing initiatives early, assuming that any change would be foolish and risk harming sales. Consequently, Web retailers forgo the opportunity to fine-tune their Web sites during this crucial period of peak visitor traffic levels, when A/B and multivariate testing would be at their most productive levels. The key is to continuously use controlled, scientifically sound testing methodologies to understand which content most effectively persuades and engages consumers, and then act upon the results before the holiday season is over.

Retailers also can feel overwhelmed during the holiday season and believe they don't have the time to implement tests and changes to their Web sites. But the changes don't have to be dramatic or complicated. In fact, simple, incremental changes often can yield the best results.

Try any one or all of the following tips that can help you have a successful 2007 holiday season.

Stop the "back-button urge" by improving landing pages.

We all do it -- hit the back button even before a Web page has fully loaded because we don't see anything that interests us at first glance. In fact, research shows that an average of 55 percent of site visitors leave before viewing a second page. Every time the back button is pressed and the visitor returns to the search engine results page, your pay-per-click dollars are wasted. Frequent landing page testing allows you to curtail the back-button urge and drive visitors further down the conversion path. You'll not only improve your conversion rate, but increase the return on your existing pay-per-click budget, as well.
 

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