Company: Window Book, a shipping and mailing software partner to lettershops, corporate mailers and fulfillment houses.

Product/Service: A return merchandise system in its Postal Package Partner software.
What it does: According to Window Book, the new system enables e-commerce shippers to use its Postal Package Partner software to easily print return-merchandise labels that can be sent out with a package without prepaying for the postage. The postage is deducted from the original shipper's permit account only when the item is returned. This enables shippers to not have to pay postage on items that were not returned to them, and to have preprinted return labels included in every package to make it easy for the end consumer.